Privacy Policy | Sharpenn Technologies Pvt. Ltd.

Last updated:

Sharpenn Technologies Private Limited Last updated: 17/03/26

Introduction

Sharpenn Technologies Private Limited ("Sharpenn," "we," "our," or "us") is committed to protecting the privacy of visitors to our website sharpenn.in ("Website"). This Privacy Policy explains what information we collect when you visit our Website or contact us through our inquiry forms, how we use that information, and the choices you have regarding your data.

Sharpenn Technologies Private Limited is a company incorporated under the Companies Act, 1956, with its registered office at P.O. Box No. 19, Shanmugananda, D-56, MIDC, Nerul, Navi Mumbai — 400706, Maharashtra, India (CIN: U24110MH1994PTC082174).

Information We Collect

Information You Provide Directly

When you fill out our contact form or inquiry form, we collect:

  • Your name

  • Company name

  • Phone number

  • Email address (if provided)

  • Product of interest

  • Details of your equipment requirement

This information is provided voluntarily by you when you choose to submit an inquiry.

Information Collected Automatically

When you browse our Website, we may automatically collect certain technical information, including:

  • IP address

  • Browser type and version

  • Device type (desktop, mobile, tablet)

  • Pages visited and time spent on each page

  • Referring website (how you found us)

  • Approximate geographic location (city/region level, derived from IP address)

This information is collected through cookies and similar technologies, primarily through Google Analytics, to help us understand how visitors use our Website and to improve our content and user experience.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your equipment inquiries and provide technical quotations

  • To communicate with you about your requirements via phone, WhatsApp, or email

  • To understand which products and industries our visitors are most interested in

  • To improve our Website content, structure, and performance

  • To comply with applicable legal obligations

We do not use your information for automated decision-making or profiling.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following limited circumstances:

  • Within our team: Your inquiry details are shared with our sales and engineering team members who are best positioned to assist with your requirement.

  • Service providers: We use third-party services such as Google Analytics (for website analytics), and our website hosting provider. These services may process technical data (such as IP addresses) on our behalf. These providers are bound by their own privacy policies.

  • Legal requirements: We may disclose your information if required to do so by law, court order, or government regulation applicable in India.

Cookies

Our Website uses cookies — small text files stored on your device — to improve your browsing experience and to collect analytical data.

Types of cookies we use:

  • Essential cookies: Required for the Website to function properly (e.g., remembering your form inputs during a session).

  • Analytics cookies: Used by Google Analytics to understand visitor behavior, page views, and traffic sources. These cookies collect aggregated, anonymous data.

Managing cookies: You can control or delete cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. Please note that disabling cookies may affect the functionality of certain parts of our Website.

Data Retention

We retain your inquiry information (name, company, phone number, and requirement details) for as long as necessary to fulfill the purpose for which it was collected — typically for the duration of our business relationship or ongoing communication regarding your equipment requirements.

Technical data collected through analytics is retained in accordance with Google Analytics' data retention settings, which we have configured to [INSERT: 14 months / 26 months — choose one and configure in your GA settings].

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include secure hosting, access controls limiting who within our organization can view inquiry data, and use of HTTPS encryption on our Website.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct any inaccurate or incomplete information

  • Request deletion of your personal information from our records

  • Withdraw consent for us to contact you at any time

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

Third-Party Links

Our Website may contain links to third-party websites such as our IndiaMART profile, LinkedIn page, or other external resources. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our Website, please contact us and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your rights regarding your personal data, please contact us:

Sharpenn Technologies Private Limited P.O. Box No. 19, Shanmugananda, D-56, MIDC, Nerul, Navi Mumbai — 400706 Maharashtra, India

Phone: +91 9223229843 Email: sharpenn2@gmail.com